Creating eStatements with BillFlash
Index
- Sections
- Setting Up
- Creating Batch eStatements
Partner: BillFlash
If you've not yet done so or are interested in signing up for eStatements via BillFlash, Open documentation on www.rcm.billflash.com to start your setup online. (https://www.rcm.billflash.com/icanotes)
Setting Up
1. Enable functionality by contacting BillFlash. BillFlash will ask ICANotes to turn on this functionality for your practice.
Alternatively, after BillFlash has been contacted, a group administrator may go to Group Level Settings and Directories, Integrations tab. Click the eStatement Settings button for the popup window. If the eStatement Settings button does not show, ask a Security Administrator to contact the ICANotes Support Team to have the group rule turned on for your practice. Select BillFlash for the eStatement platform. Enter the eStatement Username and Password that BillFlash provided. Decide which credit cards should be displayed and what eStatement delivery method will be offered.
Then go to the Group Level Settings + Directories, Accounts tab, and Statement Settings Options tab.
The maroon colored settings have tooltips to explain the behavior. Hover over the setting to view. Evaluate your Account Default and Batch Default settings and make any desired updates. Be sure to click the Save button if intentional changes are made.
Under each patient in Demographics be sure that their designated responsible party has an accurate and updated email address in place. As part of our integration will BillFlash an additional email address field will be available within the Insurance Information tab under Coverage Details Insured Party. If the patient's responsible party is set to either 'primary insured' or 'secondary insured' it is essential that this new email field for the corresponding insurance payer holds a valid email address. Enter the Email address of where the eStatement should be sent. Note: Only when patient relationship to insured is “Self” will the email address entered on the Patient Information tab auto populate in this field when selecting the corresponding radio button.
Creating Batch eStatements
Go to from the Chart Room and click the
tab at the top.
Click the button.
Click within the Statement Settings field if you want to customize the statements.
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