Index

• Sections
  • Enabling BillFlash Automatic Nightly Download
  • Creating a BillFlash Statement to Bill a Customer (These steps can be done with Batch Statements also)
  • Collecting Payments in BillFlash

If you've not yet done so or are interested in signing up for eStatements via BillFlash, Open documentation on www.rcm.billflash.com to start your setup online. (https://www.rcm.billflash.com/icanotes) 

Enabling BillFlash Automatic Nightly Download

In Settings and Directories, under the Group Level Settings and Directories tab > Integrations tab, click on the 'Online Bill Pay' button. In addition to the BillFlash Username and Password, make sure “Online payments Nightly download” is checked. Please note that payments collected in BillFlash are transmitted to ICANotes overnight and will be available in Online Post Payments the next business day after collection. 

NOTE: Please be sure patients have an email set up in the 'Coverage Details' sub-tab of the Insurance Information tab in demographics, otherwise they won’t be able to get their BillFlash statement.

Creating a BillFlash Statement to Bill a Customer (These steps can be done with Batch Statements also)

1. From the Chart room, click the 'Patient Accounts' drawer.

2. Search for your desired patient.

3. Go to the Statements tab (a) and click on 'New Statement' (b).

4. Set up your statement.

a. Make sure 'Show patient Balance' is checked on the statement options.

b. Verify that the patient’s email address is present.

c. Click the 'Continue' button.

5. You will see a popup window alerting you to hit your enter the key to preview the statement. Just click through and cancel printing (unless you want a copy of the statement) and the statement will be sent to BillFlash.

6. You will see a green circle in the statement line item when it has been successfully uploaded to BillFlash.

7. Log in to your BillFlash account and click on the “Send bills” tab and select Approve Files from the dropdown menu.

8. You will see three columns, allowing you to either approve, review, or reject generated statements depending upon what you click.

9. If you choose to review the file, click the 'Review' button to see a preview.

10. You can then Click the 'Approve File' button to send it out (shown above).

11. You will then need to click the 'Confirm Approval' button. 

12. Afterwards, click Print Confirmation if you want a printed record of the confirmation or click the 'Close Confirmation' button to close.

13. Or if you do not want to review, you can then click the 'Approve' button to send it out. You will then need to follow steps 11 and 12 above to finish the confirmation.

Collecting Payments in BillFlash

1. Log into your BillFlash Portal

2. Click on the “Get Paid” tab and “initiate payments”.

3. Choose the method you want to use from the dropdown menu (I chose Recipient's Name). Click the 'Search' button.

4. Choose the Sub-Account (this is the site from ICANotes).

<img src="https://app.teamsupport.com/dc/1/Attachments/0a7717f3-2d5d-4ca4-b3fd-2b4