In order to download and match payments collected in BillFlash, ICANotes must be able to identify three key pieces of data from the "address": facility name, street address, zip code. Because eStatements use the facility letterhead as established in Group Level Settings + Directories, ICANotes must be able to extract these three data points from the each facility letterhead used with BillFlash within the first four (maximum) lines of any letterhead. To avoid failures in downloading and matching collected payments the letterhead must therefore be entered in a specific fashion.

ICANotes will operate with the following expectations:

1. The facility name will be the entirety of the first line of the letterhead. 

2. The street address of the facility will be the entirety of the second line of the letterhead. 

3. The final line of the "address" will feature the zip code and will conclude either line 3 or line 4 of the letterhead. This final address line will include the city name, comma, two-letter state abbreviation, and five or nine-letter zip code. Example: Annapolis, MD 21409

• City can be any number of words.
• A comma MUST be between City & State, e.g. Name Of City, UT, etc.
• State MUST be the standard two letter state abbreviation, e.g. ME, OR, CA, FL, etc.
• Zip can be either the standard five digit code or the extended nine digit code with or without a dash, e.g. 12345, 09876-4321 or 546372819.

If the address is four lines, then the fourth line CANNOT:

• Begin with:
  • A number
  • '('
  • 'p.' or 'p:'
  • 'f.' or 'f:'
  • 't.' or 't:'
  • 'tel' or 'tel.' or 'tel:'
• Or contain 'phone' or 'fax'.

If the address is three lines, then the fourth line MUST:

• Be blank.
• Or begin with:
  • A number
  • '('
  • 'p.' or 'p:'
  • 'f.' or 'f:'
  • 't.' or 't:'
  • 'tel' or 'tel.' or 'tel:'
• Or Contain 'phone' or 'fax'.

Examples

ICANotes, LLC

1600 Margarets Rd

Annapolis, MD 21409

443-569-8778

_____________

ICANotes, LLC

1600 Margarets Rd

Suite 112

Annapolis, MD  21409

443-569-8778

_____________

ICANotes, LLC

1600 Margarets Rd

Annapolis, MD 21409-4951

(443) 569-8778

_____________

Joy's Sample Site

P.O. Box 115

Windsor, PA 17366

Tel: 443-569-8778

Fax: 443-992-4239

www.icanotes.com

______________

Jane Doe