If your group integrates with BillFlash and a statement is generated, a red dot may appear by the total. Red dots mean that an error occurred and the eStatement was not sent to BillFlash OR it went through with missing information. A green dot indicates that the eStatement was successfully queued to BillFlash where it can be reviewed and approved. This functionality is available with both individual and batch statements.
1. Click the red dot next to the statement you want to reupload. Select 'Single' or 'Batch' and press the button.
You can opt to reupload all statements in the same batch. If you select 'Batch', you will have the option to run the reupload overnight as well.
2. Click 'Reupload' in the subsequent prompt.
3. Navigate to https://billflash.com/ and login to your account in the upper-right corner of the page.
4. Click the 'Approve Files' option under the drop-down at the top.
5. You'll find the pending statement(s) awaiting your approval on this webpage.
6. You can click the button to review the pending statement or batch of statements.
7. When you are ready to approve the pending statement(s) for final processing, click the button.
Join Tyler as he demonstrates how to re-upload eStatements that failed to upload previously (red dots).
Video link: <a href="https://youtu.be/60Xtyx3XPy