Statements can now be generated and transmitted to Ability through ICANotes. If your practice integrates with Ability for Electronic Billing and would like to enable the eStatement feature, please contact Ability and let them know you integrate with ICANotes. They will enable it on their side and let us know when it is ready.
Please note: Once your first statement batch is queued and uploaded to Ability, you should email or call your your Onboarding Specialist at Ability to make them aware that your file is available for testing. For known limitations, please scroll to the end of the KB article.
1. Click on the Demographics tab in the Chart Face.
2. The coverage details for the insured party in each patient’s Insurance Information tab in Demographics should be updated with a valid email address.
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