ICANotes works with several clearinghouses (for a list, see our Clearinghouse Options for Electronic Claims Submission guide), although some of the clearinghouses do not provide us with information that we need to add to our system to complete this integration. Please contact these vendors directly for more information about this. The clearinghouse will typically send the information to us, but you can also email ticket@icanotes.com if you have the information.
We need the following details to begin the integration process on our end:
Practice Name:
Practice Address:
Your ICANotes Username:
Your Full Name:
Clearinghouse Name:
SFTP Username:
SFTP Password:
Please ensure that any credentials generated do not include special characters such as "!@#$%^&*()"
Practice's Billing Tax ID:
Billing Point of Contact Name:
Billing Contact Phone Number:
Using Autopost (Yes or No)?
If your clearinghouse is Waystar, Ability, or Availity RCM, will you be running RTE (Integrated Eligibility) requests (Yes or No)?
If YES, please include the credentials for RTE:
Go Live Date: