Index

• Sections
  • Integrated Eligibility
  • In Settings + Directories
  • There are areas in demographics that need to be filled out
  • How To Use

Integrated Eligibility

We are working with Ability to bring you integrated eligibility verification. This feature lets you send a request to verify information before rending services. Verification is done in real time for an individual patient. For a searchable list of Ability-specific Payer IDs, follow this link.

To get started, you will first need to contact Ability directly to request this feature be enabled on your Ability account, and to ensure that you have the correct account type. Ability can then send the information outlined below to ticket@icanotes.com so that our Integrations Team can get everything connected.

• Client ID
• Client Secret
• Domain
• AccountKey

In Settings + Directories

1.  Go to Group Level Settings & Directories tab > Sites/Letterheads tab > Facility Info tab.

2.  Choose a location in the left column.  

3.  Make sure that the following areas are filled out (see screenshot below):

  A.  Site Name

  B.  NPI for Facility

There are areas in demographics that need to be filled out

1.  On the Patient Information tab, make sure that the following areas are filled out:

  A.  First and last name 

  B.  Date of Birth

  C.  Where Seen

2.  On the Insurance Information tab, make sure that the followings areas are filled out:

  A.  Payer's name (Insurance)

  B.  Member ID/Policy #

  C.  Group # (optional)

  D.  Patient Relationship to Insured

  E.  Insured Party (if different than the patient)

  F.  Insurance Provider Name (should be autofilled)

  G.  Payer ID

  H.  Eligibility ID

  I.  Insurance Type

For an updated listing of eligibility IDs from Ability, Open documentation on www.abilitynetwork.com. 

How To Use

1.  From the Insurance Information section, click into the Eligibility tab.