Topaz Signature Pad: Where to Purchase, Installation, How to Use, and FAQ's

Topaz Signature Pad: Where to Purchase, Installation, How to Use, and FAQ's

Index

  • Sections
    • Run the Installer
    • Connect the Signature Pad
    • Enabling the Topaz SigWeb Feature Inside ICANotes

This knowledge base article will assist ICANotes clients with utilizing the Topaz signature pad on the login at http://ehr.icanotes.com. Installing the Topaz SigWeb extension enables the signature pad to be used within ICANotes. Each section in this guide is highlighted for easier navigation.

Where to Purchase?

ICANotes only works with a specific model of Topaz pad. The model number is T-LBK462-BSB-R. Please be sure that the interface type is Virtual Serial via USB. Here is an example site where you purchase these pads:

https://www.cdw.com



Prices range from $356 to $440.00. Topaz signature pads should be purchased from an authorized reseller to ensure that a warranty is available. 

Authorized resellers of Topaz pad include but are not limited to:


A 3-year limited warranty should be included in any device you purchase. Companies such as eBay are unlikely to provide a warranty.

Contact sales@topaz.com or 805-520-8292 to confirm if another vendor is an authorized reseller.



Installation

Download ICANotes InstallerDownload the ICANotes-integrated Topaz installer from:
 https://upload.icanotes.com/installers/win/InstallTopaz.exe

Run the Installer

Run the .exe file and accept the terms presented by Topaz and ICANotes.

If prompted to allow changes to your device, click Yes.

Wait for the message: "SigWeb Setup completed successfully."

Connect the Signature Pad

Once installation is confirmed:
Plug in your T-LBK462-BSB-R device.


The driver should install automatically.

If you see a message that the driver couldn't be found, leave the pad plugged in and re-run the installer.


✨ Note: Our installer includes preconfigured launch parameters and uses ICANotes' signed certificates to simplify the setup for supported models. If your not using our recommended model you will need to install the Sigweb software directly from Topaz and follow their instructions https://topazsystems.com/sdks/sigweb.html

Enabling the Topaz SigWeb Feature Inside ICANotes

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