Sign Notes with Saved Signature
Sign Notes with Saved Signature
ICANotes users now have the ability to sign notes using their saved signature. For this functionality to work, your Security Administrator will need to first provide Support with an image file containing the user's signature, along with a request to enable the group rule, "Sign with Saved Signature". Once the signature has been added to the user's account and the rule has been enabled, users will be able to quickly sign using that image file.
Saved signature images MUST be in .png format and named "signature" (ex: signature.png) in order for it to appear within your notes. For best results, please make sure the provided signature is clearly legible and on a white or clear background. Security Administrators can email the signature.png file, along with the request to enable the group rule, to ticket@icanotes.com. To ensure the signature file is added to the correct account, please provide the username each signature matches.
Once the signature image file has been uploaded and the group rule enabled, you will see additional buttons in the compiled note screen
To sign with your saved signature, first make a selection within the signature dropdown field
Then click to insert your saved signature
To clear the signature, click the and confirm
If when signing you receive the following prompt ("Unable to sign with saved signature. Signed By must first be entered") return to the compiled note and click into the dropdown field ("signed by") to select the type of signature first
If when signing you receive the following prompt ("Unable to sign with saved signature. Current user does not have a saved signature") first try logging out from the button in the Chart Room, then try signing again. If you still receive the prompt, please have your Security Administrator contact Support via phone (443-569-8778), chat (www.icanotes.com) or email (ticket@icanotes.com)
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