Inviting Additional Participants To Telehealth Sessions
Users are now able to conduct a telehealth session and invite more than one participant. The additional participants will need to be invited to the session once the session has been initiated, and the invitation has been sent to the first participant. There are also some additional options that allow providers to control if the patients can see each other's cameras or even if they can see the names of who else is in the session.
When you are logged in to the Back Office and have invited a patient to a Telehealth Session, you will have a new option that will allow you to 'Invite Participant'.
Click on the blue button with 3 vertical dots to access this option
Click 'Invite Participant'.
Enter the patient's First Name, Last Name and the method you would like to invite them, Cell or Email and click on the corresponding blue 'Invite Patient via' button.
Newly added patients will be nested under the first patient invited.
Click the '-' to hide the nested patients. The '-' will become a '+' and allow you to see all participants again.
All three participants in this session are able to share their cameras and audio.
Within the session, the provider can access additional settings by clicking on the Settings gear icon.
There are options to Mute all users or Mute all users except presenter.
Save Usernames will allow the provider to save the names of the users to a file on their computer.
Lock Viewers will allow the provider to control what the participants for the group can see.
The provider will have options to either allow or prevent the following for participants.
The top three permissions are shown above in the Unlocked or On position, indicating these actions are allowed. The bottom three are in the Locked or Off position, indicating that these actions are not allowed.
To remove an individual participant from the session, click the participant's name. This will populate a menu that will allow you to Start a private chat, Make Presenter or Remove user.
To end the meeting for all users, at the top right, the user can click on the 3 vertical does and select End Meeting.
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