TSPlus Troubleshooting: HCFA Forms Not Aligned on Printed Form

TSPlus Troubleshooting: HCFA Forms Not Aligned on Printed Form

HCFA Forms Not Aligned on Printed Form

Within the TSPlus ICANotes environment, some users have reported having trouble with the HCFA forms printing correctly/aligned. To resolve this issue, make sure that the 'Fit to page' is not checked when using the Virtual Printer*.    

After ensuring that Universal Printer is selected in the first Print popup screen, press the  button to continue the printing process. 

After a brief pause, ensure that the  selection is not checked, and then click the  button.

Common Questions

Problem: TSPlus Troubleshooting: HCFA Forms Not Aligned on Printed Form.

Solution: Follow the steps below to resolve quickly.

  1. Check prerequisites and permissions.
  2. Follow the configuration steps.
  3. Verify the result and retry if needed.

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