Index

• Sections
  • Registration Process
  • Medical History
  • Messaging

To help your patients register and use the Premium Patient Portal, please the instructions below:

Patient Portal Instructions:

Registration Process

1. You will receive an email from noreply@patientonlineportal.com titled ‘Welcome to Your Patient Portal’. It will look something like this: 

* If you are struggling to find the portal invitation in your email inbox, please check your spam, promotions folder, or even run a search in your email for noreply@patientonlineportal.com

2. Click the blue link, and it will bring you to a page that gives you two options: Login, or Register. You will want to select Register.

3. You will need to choose a username and a password; the password must have at least eight characters, and must include 2 of the following:

a. Both uppercase and lowercase characters

b. One or more numbers

c. One or more special characters

4. Once you have filled in the information, click on ‘Register’ and you will be brought to a page that tells you Registration is complete.

5. The first time you log in under your newly created Patient Portal Account, you will be prompted to accept the Terms and Conditions; click on the checkbox, then the ‘Proceed’ button to continue

Congratulations! You have completed registration for your online portal!

Medical History

1. To access your Medical History, click on ‘My Records’ at the top of the screen; this will bring you to your Medical Records

2. To view your medical record, click the View button; we’ve included a sample of what this might look like on the following page.

3. If you want to send your medical record to another provider, click the ‘Transmit’ button and enter a secure email address where you would like to send this information.

Please note that the email address must be one which uses the ‘Direct’ protocol for transmission, otherwise your message will not be received by the provider. To tell if your provider is using the Direct protocol, look for the word ‘direct’ in the email address after the @ symbol.

Messaging

1. To send a secure message to your provider, click on ‘Messages’ in the top bar of the screen. Then click on the ‘New’ button.