ICANotes Hardware, Device, and Internet Guidelines

ICANotes Hardware, Device, and Internet Guidelines

Index

  • Sections
    • Hardware & Device Recommendations
    • Tablets & Portables
    • Scanning Documents
    • Telehealth Devices
    • Internet & Network Recommendations

Hardware & Device Recommendations


ICANotes is a cloud-based EHR platform accessed entirely through a modern web browser. Because no software is installed locally, our requirements are minimal and highly flexible.


General Device Guidance

  • Device Age: Use a device manufactured within the last 5 years for optimal performance.
  • Browser Compatibility: Devices must support the latest version of a modern web browser, such as Google Chrome.
  • Operating System Support:


Performance Considerations


ICANotes is not resource-intensive. However, performance can vary based on your environment:

  • CPU/RAM/Storage: Ensure your device can handle other workloads you use alongside ICANotes.
  • We recommend testing using a free trial:
  • Use the trial to:
    Log in
  • Create a note
  • Navigate multiple pages
  • Print a chart

If all actions perform smoothly, your device is likely sufficient.

Tablets & Portables

  • Convertible Laptops with touchscreens often offer a better experience than traditional tablets.
  • Avoid Chromebooks and low-end Android tablets, which may have limited performance and browser support.
  • Ultimately, buy what you like just ensure it can run a modern browser.

Scanning Documents


If scanning into ICANotes is a part of your workflow:

  • Use a mid-range or higher sheet-fed scanner
  • Confirm compatibility with your operating system (Windows or macOS)

Telehealth Devices


ICANotes Telehealth is accessible at: https://telehealth.icanotes.com


It supports:

  • Modern Windows and Mac systems
  • Up-to-date browsers

For the latest requirements, see: Telehealth Requirements Article

Internet & Network Recommendations

Preferred Setup: Wired Ethernet connection is recommended for:

  • Security
  • Reliability
  • Stable performance

Wireless connections (Wi-Fi) may work but can be more prone to instability and speed fluctuations.

Recommended Minimum Network Stats (Per User)
      Metric                                 Recommendation
Download Speed                       5 Mbps or higher
Upload Speed                            1 Mbps or higher
Latency (Ping)                              Under 100ms

Jitter                                              Under 30ms
Packet Loss                                  Less than 1%

Test your connection here

Cellular internet (4G/5G) is not recommended. These connections are often unstable or insecure in shared or public environments.

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