Overview
The Readability Enhancer feature in ICANotes+ uses artificial intelligence (AI) to help improve the clarity and professionalism of your note content. You can refine the entire note or enhance specific sections based on your needs.
⚠️ Provider Responsibility Disclaimer
Use of the Readability Enhancer feature acknowledges that your practice will obtain patient consent where applicable. ICANotes does not monitor or enforce consent collection. By enabling and using this feature, your practice acknowledges full responsibility for:
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Informing patients of AI usage
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Obtaining and documenting informed consent
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Reviewing all AI-generated content before finalizing clinical notes
Use of AI tools is at your discretion and should not replace clinical judgment.
Step 1: Enabling the Readability Enhancer Feature
To begin using the Readability Enhancer, please contact our customer support team to have the feature enabled for your practice.
Step 2: Applicability of the Feature
Currently, the Readability Enhancer is available only for the Progress Note type.
Note: Support for additional note types will be introduced in future updates.
You must first enable the formatting toolbar to be able to utilize the Readability Enhancer feature.
Navigate to Personal Preferences > Note Settings > Note Settings > and turn on the formatting tool bar.
Step 4: Refine Your Note Content
When you create a note, the shrub content appears in a yellow card. To refine the entire note:
- Locate the Readability Enhancer button in the top-right corner of the shrub content.
- Click the button to launch the Enhance Readability screen.
What You See
- Left pane: Displays your original shrub content.
- Right pane: Displays the AI-refined version of the note.
What You Can Do
- If you're satisfied with the AI-refined version, select Use this Version in the Readability Enhanced section (right pane).
- If you're not satisfied, click Do it Again to regenerate an alternative version using AI.
- If you prefer to keep your original content, select Use this Version in the Original section (left pane).
Step 5: Refine Specific Portion of Your Note Content
If you only need to enhance a portion of your note rather than the entire content, you can use the Readability Enhancer on selected text.
To refine only a specific portion of your note content:
- Select the text from the shrubs that you want to enhance.
- A small icon appears next to the selected text.
- Click the icon to launch the Enhance Readability screen.
The same interface appears:
What You See
- Left pane: Displays your original shrub content.
- Right pane: Displays the AI-refined version of the selected content.
What You Can Do
- If you're satisfied with the AI-refined version, select Use this Version in the Readability Enhanced section (right pane).
- If you're not satisfied, click Do it Again to regenerate an alternative version using AI.
- If you prefer to keep your original content, select Use this Version in the Original section (left pane).
Why Use the Readability Enhancer?
Clear, professional documentation is essential for effective communication and quality care. The Readability Enhancer streamlines your note writing process, helping you present well-structured, polished content with minimal effort. Whether you're refining an entire note or just a section, this AI-powered tool saves time while enhancing clarity—so you can focus more on your clients and less on editing.
FAQs
Who Is Responsible for Patient Consent?
You are. As the provider or practice administrator, you are responsible for obtaining informed patient consent before using either AI feature with a patient. This includes explaining:
- That the session may be recorded (audio + metadata) (*Applies to the future release of our Ambient AI Feature)
- That AI may be used to help draft the clinical note
- That third-party processors will help power these features
If you are not able to obtain consent, you should not use the AI features for that patient.
What Data Is Captured?
When using the AI features, the following types of data may be collected:
- Text you enter
- Your voice and your patient’s voice (*Applies to the future release of our Ambient AI Feature)
- Session metadata required to properly structure the documentation
This data may include PHI (Protected Health Information).
How Is Data Handled?
- Data is processed by third-party AI providers:
- AWS Bedrock for Note Readability
- ICANotes maintains Business Associate Agreements (BAAs) with these vendors.
- All processing is conducted in accordance with HIPAA requirements.
- Data and AI-generated output may be used to improve model quality, under HIPAA-compliant safeguards.
Will AI Notes Be Automatically Saved to the Patient’s Chart?
No. All AI-generated output is saved as a draft and must be reviewed and accepted by the clinician before it becomes part of the patient’s medical record.
You are solely responsible for reviewing, editing, and finalizing the content.
Can I Use the AI Output As-Is?
We do not recommend relying on AI output without review. The AI tools are designed to assist you—not replace clinical judgment. Output may contain inaccuracies or require editing to meet your documentation standards.
- You must obtain patient consent before using Ambient Listening.
- ICANotes does not verify consent—this is your responsibility.
- Review all AI-generated notes before saving them to the chart.
- These features are designed to assist, not diagnose or treat.
Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.