When you create your 51st note within the billing cycle, a warning will appear. This message alerts you that you're nearing the 60-note limit.
For non-administrators:
You'll see a message prompting you to contact your practice administrator if an upgrade is necessary. You can also check the box labeled “Don’t show this warning again. 60 notes is more than enough.” to dismiss future warnings during the current billing cycle.
For practice administrators:
You'll see a similar warning along with an Upgrade button. Selecting this button navigates you to the Account Management tab in Settings, where you can modify your subscription.
When you reach the 60-note limit, you will no longer be able to create additional notes unless your subscription is upgraded.
For non-administrators:
An alert will inform you that you've hit the limit. Contact your practice administrator to upgrade to a full-time subscription. If you don’t need to exceed the limit, you may close the alert.
For practice administrators:
The alert includes an Upgrade button that links to the Account Management tab in Settings. You may choose to upgrade your subscription or dismiss the alert if no further notes are needed.
Subscription type | Monthly Note Limit | Warning Triggered At |
Part-Time Prescribing Clinician | 100 notes | 90 notes |
Part-Time Non-Prescribing Clinician | 60 notes | 50 notes |
Part-Time Non-Prescribing (Notes Only) | 60 notes | 50 notes |
You can find the Frequently Asked Questions (FAQs) on our Knowledge Base page.
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Need additional assistance?
Phone: 443-203-5857
Text: 866-301-0085
Email: ticket@icanotes.com
Chat: http://app.icanotes.com
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