ICANotes+ Bug Fixes

ICANotes+ Bug Fixes

Here are the details of the bug fixes in ICANotes+. For more comprehensive guides, visit our searchable Knowledge Base.
If you need further assistance, please call Customer Support at 443-203-5857 or submit a ticket and we will get back to you shortly.

 

07/31/2025 – Unable to Reassign Charges to Insurance – Issue Resolved 
Fixed an issue that prevented users from moving a charge from client responsibility to insurance responsibility, even when valid insurance was present.

07/03/2025 – Issue with Searching Client’s Existing Contacts Resolved 
Users were unable to retrieve results when searching for a client’s existing contacts from Communications > Related Contacts > Search Existing Contacts. The system showed a continuous loading indicator without returning any results. This issue has been identified and resolved.

06/30/2025 – Resolved Error When Downloading ERAs via TriZetto
An issue affecting practices using TriZetto, where errors occurred during ERA downloads, has been identified and resolved.

05/01/2025 – Claim Submission Issue with TriZetto Resolved 
We addressed an issue that was preventing clients from submitting claims and downloading ERAs through TriZetto. This has now been resolved.



 

 

Need additional assistance?

Phone: 443-203-5857 

Text: 866-301-0085

Email: ticket@icanotes.com

Chat: http://app.icanotes.com 

 

Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.

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