ICANotes+ Bug Fixes

ICANotes+ Bug Fixes

Here are the details of the bug fixes in ICANotes+. For more comprehensive guides, visit our searchable Knowledge Base.
If you need further assistance, please call Customer Support at 443-203-5857 or submit a ticket and we will get back to you shortly.

 


05/01/2025 – Claim Submission Issue with TriZetto Resolved 
We addressed an issue that was preventing clients from submitting claims and downloading ERAs through TriZetto. This has now been resolved.

04/17/2025 – Resolved Auto-Save Issue in Progress Note, Part 2
An issue was resolved where data entered in Progress Note, Part 2 was not automatically saved when users navigated to Part 1 within the note.

4/10/2025 – Resolved Issue with Creating Payer Rules
An issue was identified that prevented payer rules from functioning as expected. This has now been addressed and resolved.  

4/10/2025 – Resolved Issue with Caseload Security Pagination
Users were unable to access the second page in the Caseload Security screen due to a pagination error. This issue has been fixed.

4/1/2025 – Resolved Issue with Loading Notes on Chart Face/Documents Tab
An issue prevented notes from being displayed on the Chart Face and Documents tab when created by a clinician with the "Clinical Team’s Charts Only" access in caseload security. This issue has been identified and fixed. 

4/1/2025 – Resolved Missing Credit/Debit Cards on File
We have fixed an issue where only the first saved credit card was displayed under the Credit / Debit Cards on File section, while additional cards were not visible. Users can now view all stored payment cards as expected, ensuring accurate payment management.

3/4/2025 – Clients Unable to Request Appointments via Self-Scheduling Link - Fixed
An issue with the self-scheduling link caused errors when clients attempted to request appointments through the client portal. This issue has been identified and resolved.


 

 

Need additional assistance?

Phone: 443-203-5857 

Text: 866-301-0085

Email: ticket@icanotes.com

Chat: http://app.icanotes.com 

 

Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.

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