How to Set Up 2-Step Verification for Your ICANotes+ Account

How to Set Up 2-Step Verification for Your ICANotes+ Account

Overview

2-Step Verification adds an extra layer of security to your ICANotes+ account. This process ensures that only you can access your account, even if someone else has your password. Follow the steps below to set up 2-Step Verification.


Step 1: Start the Setup

  1. Log in to ICANotes+.
  2. You will be prompted to set up 2-Step Verification.
  3. Click Get Started to begin.


Step 2: Choose a Verification Method

You can set up 2-Step Verification using one of the following methods:

  • Text Message (SMS) Verification
  • Mobile Phone Authenticator (Google Authenticator)
  • Computer Authenticator (Authy)

Select your preferred method and follow the steps below.


Option 1: Set Up SMS Verification

(1) Select SMS Verification

  1. Choose the option to receive verification codes via text messages.
  2. Click Set Up to continue.


(2) Enter Your Mobile Number

  1. Input your 10-digit mobile number.
  2. Click Send to receive a verification code via text message.

(3) Verify Your Code

  • Check your phone for the 6-digit code.
  • Enter the code in the provided field.
  • Click Verify.
  • If the code does not arrive, you can resend it after 30 seconds.

(4) Complete the Setup

  • Once verified, you’ll be redirected to the Chart Room.
  • In future logins, after entering your email and password, you will receive a verification code via SMS.
  • You can select "Remember this trusted computer" to reduce future prompts.


Option 2: Set Up Mobile Phone Authenticator (Google Authenticator)

(1) Scan the QR Code

  • On the setup screen, a QR code will appear.
    Open the Google Authenticator app on your phone and scan the code.
    If you cannot scan, click I cannot scan the code and enter the setup key manually.

(2) Download Google Authenticator (If not already installed)

  • Download it from the Play Store or App Store.
  • Open the app and tap Get Started.
  • Select Scan a QR Code.



(3) Register Your Device

  • Align your camera with the QR code.
  • The app will generate 6-digit codes for authentication.


(4) Complete the Setup

  • Enter a nickname for your authenticator.
  • Input one of the 6-digit codes from Google Authenticator.
  • Click Verify.

(5) Trust Your Device (Optional)

  • Select "Remember this trusted computer" to reduce future prompts.
  • You can enable this setting during setup or at your next login.


Option 3: Set Up Computer Authenticator (Authy)


(1) Download Authy

  • Click the Download Authy link on the setup screen.
  • Install and open the app.
  • Follow the setup instructions to register with your phone number or email.
Notes
Authy requires a phone number or email for account recovery. Please take a moment to follow the setup instructions when you first open the Authy app.

(2) Add a New Account

  • Copy the setup code from ICANotes+.
  • Paste the code into Authy.



(3) Save the Token

  • Enter an account name (e.g., "ICANotes+").
  • Choose a logo and save the token to generate login codes.



(4) Complete the Setup

  • Enter a nickname for the authenticator.
  • Input one of the 6-digit codes from Authy into ICANotes+.
  • Click Verify to finalize the process.



Additional Tips

✅ Trusting a Device: Enable "Remember this trusted computer" to reduce future prompts.
✅ Troubleshooting SMS Codes: If you don’t receive a code, check your spam filter.
✅ Authy Support: If you need help setting up Authy, visit their support page.


FAQs 

You can find the Frequently Asked Questions (FAQs) on our Knowledge Base page.


Click here for quick access to the FAQs.

Need Help?

For further assistance, contact:
📞 Phone: 443-203-5857
📱 Text: 866-301-0085
📧 Email: ticket@icanotes.com
💬 Chat: https://app.icanotes.com



Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.




    • Related Articles

    • Registering a New ICANotes+ Account

      Overview This guide walks you through the steps to register a new ICANotes+ account. Step 1: Open the Registration Page Open ICANotes+ in Google Chrome for the best experience. Click Register for a 30-day free trial to begin. Step 2: Enter Your ...

    • ICANotes+ FAQs

      Overview This knowledge base article comprises frequently asked questions (FAQs) regarding the diverse features offered within ICANotes+. Connecting to ICANotes+ Question 1: If I can't find a button to proceed in any of the steps, what should I do? ...

    • How to Set Up E-Prescribing for a Provider

      Overview We partner with ScriptSure to deliver e-prescribing in ICANotes+. This article demonstrates how to set up E-Prescribing for a Provider. Prerequisites Before beginning the steps below, providers should ensure their NPI, State License and DEA ...

    • ICANotes+ Updates

      What's New? Recent enhancements to ICANotes+ are described below. Visit our searchable Knowledge Base for more detailed guides. Can't find what you're looking for? Please call Customer Support at 443-203-5857 or submit a ticket and someone will be in ...

    • Guide to Logging In to ICANotes+

      Overview This article provides a step-by-step guide to logging in to ICANotes+. It covers how to access the login page, complete the 2-Step Verification process (if enabled), set up your account for first-time use, and reset your password if needed. ...