How to Rebill the Claim
Overview
The Claim Rebill feature in ICANotes+ streamlines the process of resubmitting corrected or rebilled claims without the need to manually access the clearinghouse portal. This feature allows users to efficiently create and submit rebills directly from the Billing Worklist.
Enable the 'Claim Rebill' Feature
To enable the Claim Rebill feature, please contact our customer support team.
Rebilling the Claim
Once enabled, the Create Rebill option will appear in the Billed Encounters tab allowing you to select a claim for rebilling to the primary or secondary payer.
Notes:
- Create Rebill feature is applicable only for submitted claims.
- Ensure that you select only a single encounter when creating a rebill.
The Create Rebill screen is displayed below, where you will find the client name and encounter date at the top. From there, you can select the payer, choose the claim frequency code, and enter the payer claim number before submitting. Detailed explanations of these fields are provided below the screenshot.
Payer: Displays all payers for which the claim has been successfully submitted. By default, the most recently submitted payer is pre-selected, but you can choose another payer from the dropdown.
Include Primary / Secondary: When rebilling a primary payer, you can include secondary payer details, and vice versa.
Claim Frequency Code: Select an appropriate claim frequency code from the dropdown. The options include:
- 7 - Replacement of Prior Claim
- 8 - Void/Cancel of Prior Claim
Payer Claim#: The most recent payer claim number populates by default but can be updated if needed. This number is pulled from the Electronic Remittance Advice (ERA) or Manual Payment Posting (MPP) screens.
Save: Click this button to rebill the claim later after reviewing the details. This action moves the encounter to the Unbilled tab. A message will appear as shown below upon saving the rebill details.
Save & Submit: Click this button to rebill the claim. A success message will confirm submission, or, in the event of an error, a .csv file will be provided to correct the issue and retry the rebill process. The following message appears on successfully rebilling the claim.
Watch the Video
FAQs
You can find the Frequently Asked Questions (FAQs) on our Knowledge Base page.
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Need additional assistance?
Phone: 443-203-5857
Text: 866-301-0085
Email: ticket@icanotes.com
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Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.
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