Calendar Limitations

Calendar Limitations

This Knowledge Base article will outline the system requirements to make use of the Calendar in Plus. ICANotes+ is integrated with a third-party vendor called Healthie.

 

For Mac users: If customer is using an outdated version of OSX (prior to 10.12.1), it will be incompatible with Healthie. Visit the website here.

 

If you’re still running El Capitan, or any version of Mac OS X prior to 10.12.1, then you’re about to run into problems with some popular security certificates.
The reason, is that a widely used root security certificate, that for IdenTrust DST Root CA X3, will expire in just over a week. This is relied on by Let’s Encrypt security certificates. Although later versions of Mac OS X and macOS have had replacement root certificates installed, those aren’t in older versions of Mac OS X, nor in iOS prior to version 10. Read more here.

 

Devices compatible with Healthie: Healthie is accessible on all modern computer, tablet, and mobile devices as long as browser permissions are enabled. 
For more details, visit this link.


FAQs 

You can find the Frequently Asked Questions (FAQs) on our Knowledge Base page.


Click here for quick access to the FAQs.
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Need additional assistance?

Phone: 443-203-5857 

Text: 866-301-0085

Email: ticket@icanotes.com

Chat: http://app.icanotes.com 

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Proprietary Notice Information: This article is provided for informational purposes only, and the information herein is subject to change without notice. While every effort has been made to ensure that the information contained within this article is accurate, ICANotes cannot and does not accept any type of liability for errors in, or omissions arising from the use of this information.

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